1. Can I have a sample order?
Yes, we are welcome any sample order, mix order, more detail please contact us for our sample policy.
2. What’s the MOQ?
Our MOQ is 800 stem/bundle,
3. What’s your shipment?
We usually delivery our flowers by air .
4. How long can I get my flowers?
It usually takes 1- 2 days . We will provide the flight number.
5. How long the flowers could keep fresh?
Under the good condition , they will keep 7-15 days.
6. How do you do when the fight delay ?
we will change another flight in same day,, and if it is not available, we have chill room near the airport.
7. How do you minimize damage from temperature and crash during the transportation?
We provide cold-chain service in whole logistic, and every flower has two protections during packing.
8. How to place an order for cut flower from you?
Way 1), you can make a deal on alibaba. Follow Alibaba’s tips. Way 2), contact us directly or leave your application , e-mail address and phone number our staff with contact with you by email or online chat. Then to ensure more details we will send an invoice to confirm, if everything is right, we will arrange delivery after receiving your payment.
9. What’s you payment? Do you accept credit card?
We accept T/T, paypal ,money gram, western union ,visa and the credit card.